How Convenient is Booking a Ride via Taxi Dispatch Software?

The taxi dispatch software is the base system on which online taxi booking companies/ services operate. Such software looks after booking, management and tracking of taxis. The taxi dispatch software allocates jobs to the registered drivers. Clients can connect with driver and get a ride for a particular time between two points. The taxi dispatch software eases the process of booking a taxi by the customer.

Steps to book a ride through a taxi dispatch software

  • Create an account in the taxi dispatch app using the mail id or the phone number. The app also allows social login through Facebook or Google to ease the process. 
  • Then, the customer can look for available taxis in the preferred location. 
  • A driver in the immediate location will be assigned for the ride
  • The driver picks up the customer from the provided location and drops off at the destination point.

Working of Taxi Dispatch Software 

  • Taxi Dispatch System has three applications that is, the driver application, the admin panel application and the customer application.
  • The driver application is responsible to send notifications to the customer once the booking is done. The taxi dispatch software does not assign same pick up task to more than one driver.
Taxi Dispatch Software
  • If something like that happens, then there is some problem with the software. Each driver is given a unique username and password to login  and track the bookings.
  • One of the most important feature of the driver application is that it automatically cancels and forwards the call to another driver if the previously  assigned driver opts out.
  • The passenger application is designed to give a seamless booking experience. The language of the application is kept simple for a better understanding. The wallet of the percent application can be easily credited for the payment of travel fare to the driver. Refer and earn bonus points helps you  to save good amount of money.
  • The passenger application has a slot assigned to for the customers to give feedback regarding the rides. This would help the companies to improve their services.
  • The Admin panel categorizes customers based on their activities. Admin gets the live update of the whole system through this panel.
  • Admin can allocate more taxis in the regions where the demand is too high. Admin can also watch over the activities and journey updates of each driver. The admin panel deals with customer care services.

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